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Privacy Policy

Privacy & cookies

Akesis Medical Services are committed to preserving the privacy of our customers and visitors to our website.

We wish to demonstrate our firm commitment to your rights to privacy. This is why we have set out the privacy guidelines set out below. We may need to change this Privacy Policy over time. We will post changes to this Privacy Policy to the website when such changes are necessary. All amended terms shall automatically be effective immediately after they are initially posted on the website.

This privacy policy explains by accepting this Privacy Policy, you consent to our use and disclosure of your personal information in the manner set out in this Privacy Policy.

  1. Law

The information contained in this Privacy Policy shall be governed and construed in accordance with English law and be subject to the exclusive jurisdiction of the English courts.

  1. Data Protection Act

We abide by the principles set out in the act.

  1. Collection of personal data.

In order to conduct our business and to comply with our regulators requirements for their approved courses we may need to collect and store personal information including but not limited to: name, address, contact phone number, email address, company name, occupation, ethnic origin, and courses and dates attended with pass or fail information

We collect personal information in a number of ways:

  • When you contact us to discuss your booking.
  • When corresponding with you or contacting you about our services
  • Registration forms
  • When you take part in surveys or provide us with feedback.
  1. Use of your information

We collect your information to fulfil any bookings you make.
To help us provide and personalise our service to you.

To send reminders when qualifications are due for renewal
To send you news and offers about our services and products that may be of interest unless you have asked us not to contact you.
To deal with any administrative queries or questions regarding your booking.
To provide additional products and services you may request from us.
To ensure that content from our website is available in the most effective manner for you and your computer.

  1. Direct Marketing

We may contact you from time to time to provide you with information which we think you may find of interest.
You can contact us at any time to remove your details from our marketing database.
We will not make available or sell your information to third parties for marketing purposes.

  1. Disclosure of information

We may also disclose personal information where information is part of a due legal process and otherwise required or permitted by law.
If we sell, assign or transfer the assets of our business, or if our business is merged or enters into a joint venture with another business entity we reserve the right to sell or transfer the database maintained by us (including any personal information provided by you)

  1. Security

We employ security measures to protect the information provided by you from access by unauthorised persons and against unlawful processing.

  1. Use of Cookies

They help us to improve our website and to deliver a better and more personalised service.

They enable us to estimate our audience size and usage pattern, store information about your preferences and customise our site accordingly.

We may collect information about your computer, including where available, your IP address, operating system and browser type. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies are small files that are transferred from the website to the hard drive of your computer (device, mobile phone) and which help us to provide you with customised services. A cookie will not allow us to obtain information of a personal nature that will identify you to us, such as your name and address. We will only be aware of such information if you provide the information to us or you have set the preferences in your browser to provide this information automatically.
Most cookies are “session cookies”, which means that they are automatically deleted from your hard drive at the end of a session using the website. If your browser permits you to do so, you may decline our cookies. Please note that if you decline our cookies you may not be able to use certain features on the website. You may also encounter “cookies” or other similar devices on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties.
The information we collect via the website in aggregate form allows us to carry out an analysis of user behaviour in general. This enables us to measure overall interest in the website and helps us to develop the website to make it more interesting/useful to users in general terms. We may collect information about your computer, including where available, your IP address, operating system and browser type. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

The analysis we perform does not include any personal information provided by you. We merely use the aggregate form of the information for these purposes.
Browsers are usually set to accept cookies, however if you would prefer not to receive cookies you may alter the configuration of your browser to refuse cookies. If you choose to refuse cookies it is possible that some areas of our site will not function as effectively.

Accessing your information

If you wish to know what information we hold on you, please contact us in writing supplying sufficient information to enable us to identify you. We will only send this information to the e-mail address we have on file, unless you send us your postal address and request that we send the information to you at your postal address (and we are able to verify the validity of this address).

Removing and correcting information

If you request to remove your personal information from our database or you wish us to amend or change the information we hold about you on our database, we will remove or amend any such information on your request.

Data quality

You may change and modify the information you have previously provided to us, as follows:

1. Send an e-mail to us at info@akesisfirstaid.com  
2. Call us on: 01823 668604
3. Send a letter to: Akesis Medical Services, The Orchard, Tonedale, Wellington, Somerset TA21 0AD

Other Collectors of Information

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since we do not control the privacy policy of any third party, you are subject to the privacy policy of that third party.

Contact us

If you have any questions about this Privacy Policy, how we run the website or your use of  our website, please send an e-mail to info@akesisfirstaid.com